Moving insurance: questions for your mover and insurer
Check two separate arrangements: the company’s insurance during handling and transport, and your own contents insurance during the move and at the new address. Cover depends on the actual terms, so ask both parties directly.
Questions for the moving company
Ask what insurance applies, what is covered or excluded, whether self-packed contents are treated differently and how damage should be reported. Obtain the terms in writing rather than relying on a broad assurance.
Questions for your own insurer
Check whether the policy covers the move, when the new address must be registered, whether the insured amount suits the new home and whether valuables have special conditions. TreFlyttetilbud is not an insurer and cannot guarantee cover.
Document belongings and inspect on arrival
Photograph valuable furniture and items before packing. Protect them appropriately and inspect when unpacking so damage is identified promptly. If something is damaged, keep photographs and contact the moving company promptly using its stated process.
Frequently asked questions
Does my contents insurance cover moving?
It depends on your policy. Ask your insurer before the move.
Do all moving companies have the same insurance?
No. Ask the individual company for its written terms and exclusions.
What should I do if an item is damaged?
Photograph and document the damage and contact the company promptly following its instructions. Check any applicable reporting requirements in the terms.
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