Moving-company agreement: put the scope and terms in writing
A written agreement records what you have ordered and the charging terms. Keep addresses, dates, services, possible extras, insurance and cancellation arrangements together instead of relying on a verbal addition to a broad quote.
Check the company and the job
Include the company’s name, CVR and contact details, both addresses, floors and access, date and arrival time, inventory and particular heavy or fragile items. Compare the wording with your original enquiry and correct omissions.
Clarify the price and services
Confirm fixed or hourly charging, what time or travel counts, included materials, optional tasks and the circumstances that trigger extras. Packing, cleaning and storage each need their own scope even if they appear in one agreement.
Replace vague wording with useful detail
Ask for descriptions that can be checked later.
| Vague wording | Useful clarification |
|---|---|
| Moving a flat | Addresses, load, floors and access |
| Packing included | Rooms, materials, date and exclusions |
| Price by agreement | Charging basis and conditions for extras |
| Insurance arranged | Cover, exclusions, responsibility and reporting |
Confirm changes before relying on them
The company may send the offer or booking confirmation, but read it and ask for corrections. Keep written confirmation of later changes, including arrangements initially discussed by telephone.
Keep the agreement available on the day
Use it to check agreed tasks and timing. Document any damage or issue promptly and follow the company’s reporting process. Written information helps establish what was agreed if recollections differ.
Retain the related correspondence
Keep the quotation, confirmation, changes and relevant evidence until the work, payment and any issues are resolved. This page is general practical guidance, not individual legal advice.
Official sources and further checks
Rules and requirements can depend on your circumstances. Use the relevant official source rather than treating a general moving guide as individual legal advice.
Frequently asked questions
Is email useful as an agreement record?
A detailed written confirmation provides evidence of scope and terms. Keep the complete correspondence rather than relying on a call alone.
What if a task is missing?
Ask for a clear written addition or revised offer before accepting.
Is the moving agreement with TreFlyttetilbud?
No. You agree the move directly with the company you choose.
What if there is damage?
Document it promptly and contact the company under the stated process. Read the moving-insurance guide too.
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